Beneficiary Organisation FAQs

How do I join HasanaH?

The HasanaH Platform will be open for applications from beneficiary organisations soon. Please contact HasanaH for updates.

What do I need for the application?

The application process for a beneficiary organisation includes a number of interviews as well as a thorough review of all relevant information/documentation, including but not limited to:

  • Confirmation of legal status and official certificate of registration
  • Founding documents (including names and titles of senior staff and board members)
  • Project plan and budget
  • Financial records for the past two years, including any annual trustee reports
  • Sources of funding
  • Details of major funders

Additional information may also be required including, but not be limited to, a written rationale which sets out:

a) how the organisation considers the project will be in line with the stated cause(s) and objective(s)
b) how the proposed project is providing public benefit
c) how a private benefit, if any, is monitored, necessary, and incidental to the charitable purpose of the project
d) whether the non-profit is engaged in political activities (and if so, what these are), and whether funds through HasanaH would further these activities in any way
e) how the organisation funds any non-charitable activities which it undertakes
f) any potential reputational risks to HasanaH which may arise from HasanaH transferring funds to the organisation and/or its project.

HasanaH will commence its registration review following the submission and verification of all required documentation. Hasanah will aim to complete the review process within four weeks of the submission of the necessary documents, and approval is subject to compliance with the Platform Terms (including the Due Diligence Requirements) and HasanaH’s policies (as notified to you from time to time).

I am not a registered non-profit organisation. Can I still apply join HasanaH as a beneficiary?
Unfortunately not.
How do I create a new project?
  1. Login to your HasanaH account.
  2. Click on the User icon in the upper right-hand corner and choose “Create a new project’’ from the drop-down menu.
  3. You can also access the new project creation option from the Projects tab once you are in your Dashboard.

Remember to click “Save and Submit” when you are done. HasanaH will review your project within 3 business days.

How do I edit my project?

You can edit, update, or modify an active project at any time. Just follow the steps below:

  1. Log in to your HasanaH account.
  2. Click on the circle in the right-hand corner and then click on ‘My Dashboard’.
  3. This will bring you to your Dashboard. Once here, click on “Projects” in the left column.
  4. Click on the edit button on the project card you want to edit.
  5. Follow the on-screen instructions, then save and submit. You’re done!

Please keep in mind that it will take up to 3 business days to review any project edits for approval.

How long can projects remain on HasanaH?

Projects can remain on HasanaH.org until they are fully funded as long as project reports are submitted every three months and the necessary due diligence documentation is submitted every two years from the date of registration.

How do I deactivate a project?
You must deactivate a project immediately if you are no longer participating in the work described, or your organisation is no longer able to fundraise on HasanaH.

Please contact HasanaH if you wish to deactivate a project.

What is the project description criteria?

• Clear project title.
• Clear call to action (tell donors how they can help.)
• Jargon-free, project-specific summary.
• Clear intended impact goals.
• Easy to understand project description.
• Include a range of donation options, for example $20 to $250.
• Post an achievable and reasonable funding goal. Anything over $100,000 requires that you attach your organisation’s budget.
• Relevant phots and videos.

Why does my project say “Funded” or "Retired"?

Your project will be labelled as “Funded” and can no longer receive donations if:

  1. Your project has reached its funding goal; or,
  2. Someone from your organisation requested to deactivate the project.

Your project will be labelled as “Retired” and can no longer receive donations if:

  1. A project report has not been submitted in six months; or,
  2. Your organisation has not updated its due diligence documentation in more than two years from registration.
Will my project be fully funded?
HasanaH cannot guarantee that your project will be fully funded.
Can I post multiple projects?
You are welcome to submit numerous projects through HasanaH. There is no limit to how many projects you can post.